| Shipping
Policy and Processing Times
We base our shipping charges on the value
of your order. To make sure you get an early delivery, we'll
do our best to ship everything to you at once. If we can't
and we need to send you more than one shipment, we'll only
charge you once for the total value of your order. Overnight
delivery requires a signature. For all other methods of delivery,
we recommend someone is available to accept the package. Here's
some other helpful information:
- Tansmith.com strives to process orders for in-stock
items within 2 working days of receiving your order. We
do not process orders on Saturdays, Sundays and national
holidays.
- Orders will be processed and shipped pending credit
card authorization. Please refer to our Credit Card Authorization
and Charge policy below.
- We cannot ship to P.O. Boxes or destinations outside
of the United States at this time. 3 days shipping is
required for destinations in Alaska and Hawaii. Sorry,
we cannot ship to Puerto Rico.
We offer the following 3 convenient delivery
options:
| Price Range |
Ground
Delivered 5-7 business days after we process your order |
2-Day
Delivered 2 business days after we process your order |
Overnight
(signature required)
Order by 10:00 AM EST Mon-Fri, delivered the next business
day |
| $0-$49.99 |
$5.00 |
$7.99 |
$16.99 |
| $50-$74.99 |
$5.00 |
$9.99 |
$17.99 |
| $75.00-$124.99 |
$5.00 |
$10.99 |
$19.99 |
| $125.00-$149.99 |
$5.00 |
$13.99 |
$20.99 |
| $150+ |
FREE |
$13.99 |
$20.99 |
| Alaska/Hawaii |
N/A |
See Above Pricing |
N/A |
| APO/FPO |
See Above Pricing |
N/A |
N/A |
Shipping and Destination Policies
- Shipping times are approximate and may vary for reasons
beyond Tansmith's control.
- A business day is Monday through Friday.
- Orders shipped via ground delivery are delivered Tuesday
through Saturday. Orders shipped via all other delivery
methods are Monday through Friday. Sorry, delivery isn't
available on holidays.
- *APO/FPO orders are shipped via the US Postal Service
Priority Mail and are delivered within 2 weeks, however
please allow additional time for delivery from the APO/FPO
to the recipient. Once it has been delivered to the APO/FPO,
Tansmith.com is not responsible for the package, nor can
we track shipment of the package.
Credit Card Authorization and Charge
Policy
- Orders will be processed and shipped pending credit
card authorization.
- When you place an order, Tansmith.com will pre-authorize
your credit card to ensure the funds are available.
- Pre-authorization charges may appear as if you have
been charged. With some credit cards, the funds become
unavailable, but the account is not debited until the
order ships.
- If the order is canceled for any reason, the time it
takes for the hold on your funds to be released depends
on the issuer of the card (usually 2-5 business days).
Product Availability
We always try to ship your order completely.
Sometimes, an item becomes unavailable. If this happens while
we're processing your order, we'll let you know by sending
you an email. We won't automatically make substitutions to
your order. We'll cancel the item on your order form, we won't
charge your credit card for it, and we'll still deliver the
rest of your order.
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