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Privacy & Security
 

Our Commitment to Privacy:
Tansmith.com values its customers and respects their privacy.

This privacy policy (this “policy”) describes the personal information we may collect from you, the purposes for which we collect it, how we use it and when we may share it with third parties. This policy also describes the choices you can make about how we collect, use and disclose your information. Tansmith will not collect, use or disclose your personal information other than in compliance with this policy.

By using the Tansmith.com website and/or making online purchases of products, you agree to the terms and conditions of Tansmith privacy policy. If our Policy changes in the future, we will post an updated policy on our website.

Following the posting of such changes, your continued use of the Tansmith.com website will constitute your acceptance of these changes and you will be bound by such changes. If you do not continue to use the Tansmith.com website following a change to our policy but take no other action with respect to your personal information, our use of that information will remain subject to our policy as it was in effect prior to the change. You are responsible for regularly reviewing this policy and any changes thereto.


Our Privacy Policy

 
 Q.What kind of information does Tansmith.com collect? 
 
 Q.For what purposes does Tansmith.com collect my information? 
 
 Q.Does Tansmith.com share my information with third parties? 
 
 Q.What happens when I link to or from another website? 
 
 Q.How can I exercise my choices about receiving promotional communications? 
 
 Q.What are cookies and how does Tansmith.com use cookies on its site? 
 
 Q.How can I access or change my personal information, withdraw my consent, or make inquiries or complaints in relation to this Policy and Tansmith.com privacy practices?
 
 Q.How long is personal information retained?
 
 Q.How do I know if the Privacy Policy has been changed?
 
 
 
Q.What kind of information does Tansmith collect?
A.We may collect personal information from you when you save or otherwise provide your personal information to us, such as by setting up a user account and password, logging in as a registered user of tansmith.com, searching for a product, making an order for a product, providing information in your account (and you might have more than one, if you've used more than one e-mail address when shopping with us), communicating with us by phone, e-mail, or otherwise or if you complete an entry form to participate in a contest, promotion or survey. As a result of these actions, you might supply us with personal information, such as your name, e-mail and postal addresses, phone number(s), credit card information, names of people to whom purchases have been shipped, including address and telephone numbers, product interest information and financial information and in certain circumstances, your opinions and individual preferences. We may also maintain a record of your product interests. Tansmith website is directed for use by adults. Tansmith.com does not knowingly collect any personal information from person under the age of 18. Those under age 18 should use Tansmith.com under parental/adult guidance.
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Q.For what purposes does Tansmith collect my information?
A.Tansmith only uses your personal information to:
  • Process your order and to answer questions about the status of your order.
  • Send you or your friends, relatives or associates, products that you have ordered.
  • Maintain contact with you and provide you with ongoing personalized service.
  • Communicate with you (via e-mail, post or otherwise) and provide you with promotional materials and additional information regarding our products, services, surveys, contests, promotions and special offers.
  • Help us learn more about your shopping preferences.
  • Conduct marketing and performance research, to assist us in measuring our customer service, benchmarking our performance and to help us improve our shopping experiences and product offerings.

As provided below, you may always choose not to receive promotional materials or marketing information.

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Q.Does Tansmith.com share my information with third parties?
A.No, we do not sell or rent your personal information to third parties except as permitted by law or with third parties that perform services on our behalf. The services provided by those third parties may include: operating this website, hosting this website, providing the products and services you request through this website, authorization and processing of your payments, product fulfillment, fraud protection and credit risk reduction, product customization, marketing and promotional material distribution, website evaluation, data analysis and where applicable, data cleansing. Those third parties are not authorized to use or disclose personal information, you provide to us on or through this website for any purpose other than to perform the services designated by us.

We reserve the right to disclose your personal information as required by law, in response to legal process and law enforcement requests, and as necessary to protect the property, interests and rights of Tansmith.com and the Tansmith affiliates.

However, in the event of a sale of all or substantially all of our business or another similar transaction, we may transfer or disclose your personal information to a purchaser or prospective purchaser, who may collect, use and disclose such information for the purposes of evaluating the proposed transaction or operating and managing the affairs of the acquired business, or for other purposes identified in this Policy.
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Q.What happens when I link to or from another website?
A.Tansmith.com may contain links to sites other than our own. Those sites may have their own privacy policy or no privacy policy at all. Neither we nor any of our service providers have any responsibility for those sites, and we provide these links solely for the convenience of our visitors. Such links may be to advertisers, content providers or other companies who may use our logo and/or style as a result of a co-branding agreement. These sites may send their own cookies to you and may collect information and use it in a way inconsistent with this privacy policy. We encourage you to review the privacy policies and terms of use of any third-party sites or services before providing any of them with any of your personal information. Neither Tansmith.com nor any of our service providers control the content that appears on these sites or take any responsibility for their content, nor should it be implied that Tansmith.com endorses or otherwise recommends such sites or their products or services offered.
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Q.How do I exercise my choices about receiving promotional communications?
A.We want to communicate with you only if you want to hear from us. If you prefer not to receive promotional information from us or if you do not want us to use your information to enhance your shopping experience, please let us know by writing to us at customercare@tansmith.com. Please be sure to include your full name and the User ID/e-mail address you used when you registered with or made a purchase from us. It may take up to a week to process your request, during which period you may continue to receive communications from Tansmith.com
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Q.What are cookies? How does Tansmith.com use cookies on its site?
A.We may use “cookies” to track your preferences and activities on the Tansmith.com website. Cookies are small data files transferred to your computer’s hard-drive by a website. They keep a record of your preferences making your subsequent visits to the site more efficient. Cookies may store a variety of information, including, the number of times that you access a site, registration information and the number of times that you view a particular page or other item on the site. The use of cookies is a common practice adopted by most major websites to better serve their clients.

We may also automatically collect your IP and referring website addresses, browser type, domain name and website access times. This information helps facilitate your online experience on our website. In addition, we use cookies to track usage patterns on our website and to offer other functionalities (such as screening for age, helping to track items in your shopping basket at website which offer online shopping opportunities, and "recognizing" you to speed up your log-in when you visit our website). Most browsers are designed to accept cookies, but they can be easily modified to block cookies; see your browser's help files for details on how to block cookies, how to know when you have received cookies and how to disable cookies completely. You can turn off cookies, but that will affect your online experience and you may not be able to complete an order or transaction.
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Q.How can I access or change my personal information or withdraw my consent, or make inquiries or complaints in relation to this Policy and Tansmith privacy practices?
A.Tansmith.com will ensure that the personal information it collects is as accurate, complete, and up-to-date as is necessary for the purposes for which it is to be used. You are entitled to request access to and correction of your personal information collected by us. In order to make such a request, or if you have any questions or to make any complaint in relation to this Policy and Tansmith privacy practices, please feel free to write to us at customercare@tansmith.com
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Q.How long is personal information retained?
A.We will keep your personal information only as long as is reasonably necessary for the purposes described in this Policy or such longer period as may be required by applicable law.
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Q.How do I know if the Privacy Policy has been changed?
A.We reserve the right, in our sole discretion, to revise, change, or modify this Privacy Policy at any time. You should check our website periodically to see if any recent changes to this Privacy Policy have occurred.

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Last modified and updated on: March 15 2010


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