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Loyalty Rewards Program


 

Never before in the history of America has the loyalty of a customer been rewarded the way Tansmith does. Unlike other online websites or stores, at Tansmith.com you don't have to spend fortune or have to have a patience of a saint to amass 1000 + so called reward points, only to learn that you earned pennies.


When you choose to do business at Tansmith.com, we totally enhance the whole shopping experience of our elite club members by rewarding them loyalty reward points. All members earn 10 base points equivalent to $ 10.00 USD per every $ 100.00 USD spent on a regular priced merchandise, 5 base points equivalent to $ 5.00 USD spent on merchandise on sale. Once earned and deposited in your membership account, points can be redeemed later to buy any desirable product on tansmith.com.

In simple lingo – Two ways to earn reward points and save more money!

 
Q.What is the Tansmith Loyalty Rewards program?
 
Q.How do the points work? What’s the dollar value of each reward point earned?
 
Q.What are Base points? What is the dollar value of each Base reward point?
 
Q.What are Bonus points? What is the dollar value of each Bonus reward point?
 
Q.How can I earn more Base points?
 
Q.Why do I only get 5 base points for items on sale or when I use my discount coupon?
 
Q.Are points refundable, transferable or exchangeable for cash?
 
Q.When do my Loyalty Reward Points mature and how do I redeem them?
 
Q.What is the minimum reward points required to redeem?
 
Q.What happens if I am short of points to cover the cost of my purchase?
 
Q.What happens to any points left over after the loyalty reward points have been redeemed?
 
Q.How can I be sure I'm earning points for my purchases?
 
Q.What if I think there has been a mistake with my point total?
 
Q.How soon after purchase are points added to my account history?
 
Q.Do I earn points when purchases are paid with points?
 
Q.Do I earn points on clearance merchandise?
 
Q.Do I earn points on shipping charges, sales tax and purchase of gift cards?
 
Q.What happens to my points if I return the merchandise?
 
Q.How do I refer family and friends to Tansmith Loyalty rewards program?
 
Q.Is there a referral reward too?
 
Q.Why is it important to refer only family, friends or acquaintances?
 
Q.What is the limit on the number of referrals you can earn reward points on?
 
Q.Do Loyalty reward points ever expire?
 
 
Q.What is the Tansmith Loyalty Rewards program?
A.Tansmith Loyalty rewards program is a free rewards program that allows Tansmith club members to earn points each time they shop online and make a purchase. The rewards point can then be redeemed to buy Tansmith line of high fashion leather shoes and more at Tansmith.com
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Q.How do the points work? What’s the Dollar value of each reward point earned?
A.You'll earn 10 base points equivalent to 10.00 U.S dollars per every one hundred dollar spent on a regular priced merchandise, 5 base points equivalent to 5.00 U.S dollars per every one hundred dollar spent on merchandise on sale or promotion. Points are not earned on merchandise on clearance, shipping, sales tax and gift certificates. Here's an example:

Regular priced merchandise = $ 69.99
Base points earned automatically $ 69.99 x 10% = 7.00 (Points rounded off)

Sale priced merchandise = $ 49.99
Base points earned automatically $ 49.99 x 5% = 2.50 (Points rounded off)

Tansmith adds up all regular priced purchases plus adds up all sale priced purchases to compute your total base points. The values listed under reward points reflect the total amount spent on regular priced items and the total amount spent on sale priced items. The dollar value of each reward point earned is $ 1.00 USD.
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Q.What are Base points? What is the Dollar value of each Base reward point?
A.Base points are the primary points earned per one hundred on every purchase made at Tansmith.com with in 500 days (from the date of first invoice) You'll earn 10 base points equivalent to $ 10.00 USD per every $ 100.00 USD spent on a regular priced merchandise, 5 base points equivalent to $ 5.00 USD per every $ 100.00 USD spent on a sale merchandise. The dollar value of each base point is $ 1.00 USD.

Instance A:
Regular- priced merchandise = $ 499.00 Total
Base points earned automatically $ 499.00 x 10% = 50.00 (Points rounded off)

Instance B:
Regular- priced merchandise = $ 399.49
Base points earned automatically $ 399.49 x 10% = 40.00 (Points rounded off)

                    +

Sale priced merchandise = $ 199.79
Base points earned automatically $ 199.79 x 5% = 10.00 (Points rounded off)
Regular priced 40 + Sale priced 10 = 50 points

Total Base Points from any of the above instances = 50 or $ 50.00 USD
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Q.What are Bonus points? What is the Dollar value of each Bonus reward point?
A.Bonus points are limited time offer extended by Tansmith.com as a gesture to thank all club members of their support and patronizing Tansmith.com.

Once the accrued total base points reaches 50.00 units mark or $ 50.00 U.S Dollar with in 500 days (from the date of first invoice) Tansmith.com gladly contributes 50 additional points equivalent to $ 50.00 USD henceforth called Bonus points to your 50 base points adding up to a whopping total of 100 points equivalent to $ 100 USD worth of loyalty rewards points!!! The dollar value of each bonus point is $ 1.00 USD. Unbelievable….. Yes, Believable!
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Q.How can I earn more Base points?
A.The only way to earn more base points is through more purchases.
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Q.Why do I only get 5 base points for items on sale or when I use my discount coupon?
A.Because our sale merchandise are anyway deeply discounted and Gift Coupons are part of the sales and promotions, we are only able to offer 5 base points.
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Q.Are points refundable, transferable or exchangeable for cash?
A.No. Points are redeemable for purchases on Tansmith.com only. Points have no cash value and cash will not be paid for unused portions of the Rewards point.
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Q.When do my Loyalty Reward Points mature and how do I redeem them?
A.As a security reason your points are mature, to be redeemed, only after 30 days of your purchase. Simply write to us at customercare@tansmith.com when you are ready to redeem your points. Our customer care rep. will issue you a loyalty reward points coupon which can then be used either online or offline.
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Q.What is the minimum reward points required to redeem?
A.Currently, a minimum balance of 20 total points ($20.00 USD) are required before you can redeem them. Nevertheless it’s in club member’s interest not to redeem their points till the time they get 50 so as to earn another 50 more bonus points giving them a power to purchase a high priced product for free!
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Q.What happens if I am short of points to cover the cost of my purchase?
A.You will have to select another payment method in total if there are not enough points in your account to cover the cost of that purchase. Points plus any alternate form of payments can’t be combined to cover the cost of the purchase.
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Q.What happens to any points left over after the loyalty reward points have been redeemed?
A.The left over points stay and gets accumulated to other qualifying points as you continue to shop. Remember all points expire if not used with in the validity period of 500 days.
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Q.How can I be sure I'm earning points for my purchases?
A.Make sure you create an account with us and keep your account active. As soon as a purchase is made you automatically earn Loyalty Reward Points. You can log into My Account and check your rewards points earned on respective purchase you made.
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Q.What if I think there has been a mistake with my point total?
A.Thanks for your patience, sometimes it can take 24-48 hours for the points to show up in your My Account history. If you still find an error, please write to us at customercare@tansmith.com and we will gladly go over each purchase with you.
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Q.How soon after purchase are points added to my account history?
A.It could take between 24- 48 hours after each purchase that you see points appearing in your account. However as a security feature you can only redeem your points only after 30 days of order date.
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Q.Do I earn points when purchases are paid with points?
A.No, once you redeem your base, bonus or referral points for purchasing a product you can’t earn any point (points) when purchases are paid with points. Also merchandise purchased with Rewards point is non refundable or cannot be returned for cash.
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Q.Do I earn points on clearance merchandise?
A.No, points can’t be earned on merchandise on clearance.
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Q.Do I earn points on shipping charges, sales tax and purchase of gift cards?
A.No, points are not earned on shipping charges or sales tax. The person who buys the gift card only earns the reward points.
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Q.What happens to my points if I return the merchandise?
A.The point value of your return is deducted from your balance and account history. If you have already redeemed your points we assume you are not going to return the merchandise anymore and thus all sales are final on purchases whose points have been redeemed.
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Q.How do I refer family and friends to Tansmith Loyalty rewards program?
A.Log into your account. Simply enter the referring people’s e-mail addresses in the appropriate boxes on the Refer a friend page and click the ‘Send’ button.
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Q.Is there a referral reward too?
A.Yes, after you have referred a person using our referral program, an email is sent inviting them to join. Once they join and any one of them shops and purchases at Tansmith.com you will be rewarded with 3 referral points. The cash value of each Referral points is U.S One dollar. Note: You do not earn bonus points on referral points.
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Q.Why is it important to refer only family, friends or acquaintances?
A.We only want to send invitations to people you know and are expecting an e-mail invitation to avoid unwanted solicitation and maintain Tansmith integrity.
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Q.What is the limit on the number of referrals you can earn reward points on?
A.There is no limit on referrals. Once your referrals join and any one of them shops and purchases at Tansmith.com you will be rewarded 3 referral points per reference. If you don’t see the addition of referral points into your account with in a week pls. notify us in writing at customercare@tansmith.com. Note: You do not earn bonus points on referral points.
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Q.Do Loyalty Reward Points ever expire?
A.Yes, all Loyalty Reward Points unredeemed expire after 500 days from the first date of purchase of merchandise.
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Note:
In case the Tansmith Loyalty Rewards Program comes in conflict with any rule, regulations or order of any statutory authority, then Tansmith.com reserves the right to terminate or modify the program with one month prior notice. During this notice period, we may change or cancel some or all of the then current rewards. The club member rights to earn points and redeem accumulated points will terminate two weeks after we give this notice.

Tansmith reserves the right to limit the time within which you may redeem Rewards point.

Tansmith Loyalty Rewards Program is strictly available to non-wholesale/individual customers or club members only. Wholesale or Corporate accounts are not eligible for signing up in the program. It is therefore considered fraudulent and abusive for any individual or company to direct, encourage or allow individuals or corporate employees to use as single member account for the purpose of accumulating Rewards points. Fraud or abuse relating to the accrual of points or redemption of rewards may result in forfeiture of accrued points as well as cancellation of the club membership.

The club member account must be in good credit standing for a period of 30 days to be eligible for redemption. Merchandise returns and other financial adjustments may be taken into consideration before awarding rewards point redemption.

To redeem your matured Loyalty Reward Point simply type in your information on “Contact Us” tab at the top right corner of the website or just shoot us an e-mail and provide us your User ID and phone no.

Sales or Discount offers can't be combined when redeeming your Rewards point.
 

Disclaimer:
Any tax, liabilities or charges payable to the state or Government or any other authority or body or any other participating establishment which may arise or accrue to the member by redemption as aforesaid or otherwise as result of this Loyalty Rewards Program shall be borne by the club member.

Tansmith is not responsible for failures or malfunctions of computer or data transmission systems; interrupted or unavailable network, server or other connections; or any technical problem in connection with the Program, Program administration or point accumulation. Tansmith reserves the right, in its sole discretion, to void points or Rewards point of any club member who Tansmith believes has attempted to tamper with, influence or impair the administration, security or fairness, of the Program.

We are not responsible for typographical errors and/or photographic errors and/or omissions.







 

 
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