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Customer Care
Damaged or Defective Items

If there is extensive damage to the carton upon delivery, please notify immediately of any damage or loss to the contents along with order number, phone no and tracking no to the Customer Care Representative at 866-826-7648. The appropriate notations must also be made on the delivery receipt.

We will make every reasonable effort to assist you with your return and will cover all return shipping charges. You will also be refunded the purchase price, sales tax and original shipping fees if any for the damaged / defective item.

To order a replacement item, you must place a new order immediately. You may do this at any time. Unfortunately, we cannot automatically reorder a new item for you. We apologize for any inconvenience this may cause. You can either place the new order online at Tansmith.com or feel free to call us at 1 866 TANSMITH (866-826-7648).







 
                Designers, Wholesalers and Retailers of high quality inexpensive fashionable dress and casual leather shoes for Men and Women.
 
 
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