US   Canada   Euro   India
Toll Free: 1 866 TANSMITH
  1 866 826 7648
Contact Us
Login
My Account
Advance Search
Search
Shopping Bag  
Total
 
Customer Care
Return Instructions

Before wearing your designer shoes outside, please try them on a carpeted surface only. This will ensure refund in the event you are not 100% satisfied.

To return an item purchased on Tansmith.com, log onto to My Account page and look for Order History page. If you are processing your return with in time frame (15 days) you will see process my return tab next to the items you recently purchased on the Order History table. Simply choose the item you wish to return from that order no. and proceed to process my return.

Follow these steps, to ready your packet, to be dropped off with the carrier agent:

  • Pack the unused and undamaged item(s) in original condition securely as received, in the original product packaging to ensure credit. Remember to include all tags/labels, shoe travel bags etc.
  • Before closing the shipping carton make sure to insert the lower half of your invoice so as to help us recognize your order no. and co-relate your refund.
  • Gently remove or cover the original shipping label from the outside of the carton with the new shipping labels received via e-mail or snail mail, before dropping off your packet to the nearest carrier’s location.
  • Make sure to retain the Tracking Number receipt to monitor delivery status and ensure that the package is returned to the warehouse.

We reserve the right to refuse a refund request if it does not comply with this policy.

 
                Designers, Wholesalers and Retailers of high quality inexpensive fashionable dress and casual leather shoes for Men and Women.
 
 
 MUSIC
About Us         Tansmith Club         Gift Coupons         FAQ         Product Care         Catalog Request         Store Locator         Affiliates         News/Press         Links
   Customercare         Privacy & Security         Returns & Exchange         Terms of Use         Size Chart         Shoe Glossary         History of Shoes         Site Map
 
 
  Tansmith brand name and logo's are trademark owned and licensed by Tansmith LLC. Copyright@Tansmith LLC