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Customer Care
Cancellations

Cancellations by our system: Orders or parts of an order may be cancelled by our system for various reasons. Possible reasons include :-

  • Unavailable item(s)
  • Difficulty in processing your payment information.
  • Inability to ship to address provided.
  • Existence of a duplicate order.

If your order is cancelled, you will receive an important notice via e-mail. It will explain the reason for the cancellation. You will not be billed for any cancelled items. Once an order is cancelled, it cannot be reprocessed and must be submitted again on our website. If you are interested in purchasing items similar to those unavailable, you may contact customercare@tansmith.com for recommendations.

Customer Requested Cancellations: After you have clicked "Proceed to Secure Checkout", you can cancel your order if notified of the change with in 30 min of placing your order to us. After 30 minutes our system is designed to process and ship orders immediately. Once you receive your order in the mail, you can return us any unwanted items by following our Return Instructions.

Note: The order is considered cancel only when you receive an e-mail notification from us.



 
                Designers, Wholesalers and Retailers of high quality inexpensive fashionable dress and casual leather shoes for Men and Women.
 
 
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